Refund policy

You can return any product that is unopened and in its original condition within 30 days of delivery. Opened, used or damaged items can't be returned unless they arrived damaged or were the wrong item. Nothing we sell is final sale or sold "as is."

How to return: email hello@eumorph.com with your order number — without it, we can't process a return. We'll reply with the return address and next steps. Return shipping is paid by you, unless the item arrived damaged or was the wrong item, in which case we cover it. No restocking fee.

Refunds go back to your original payment method within 5-10 business days after the return reaches us and we've checked its condition. We don't issue cash or store credit. Original shipping charges are not refunded unless the item arrived damaged or wrong.

Damaged or wrong item? Email us within 7 days of delivery with a photo and we'll replace or refund it, including shipping.

We don't offer exchanges; return the item and place a new order.

Want a written copy of this policy? Email hello@eumorph.com and we'll send you one.

Last updated: October 6, 2026